Bookkeeping. Payroll. Management Accounts.
CREDIT CONTROL · NORFOLK & UK-WIDE
Effective debtor management is key to healthy cash flow. We put the right systems in place so you're paid on time with minimal hassle, and we can chase customers on your behalf when invoices slip.
ACCOUNTING EXCELLENCE: BOOKKEEPING TEAM OF THE YEAR
AUTOMATED REMINDERS SET UP FOR YOU
COMBINED FINANCE EXPERIENCE
TRUSTED BY NORFOLK BUSINESSES
SOUND FAMILIAR?
Invoices go out late, reminders depend on someone remembering, and chasing a good customer feels awkward. Meanwhile the money you have earned sits on someone else's balance sheet instead of yours.
WHAT'S INCLUDED
From setting up streamlined invoicing to automated reminders and credit checks for new clients, we make it easier to stay on top of what you’re owed.
Invoices that go out promptly, look professional and make it easy for customers to pay first time.
Polite, timely reminders set up in your accounting software, so nobody has to remember to chase.
Sensible checks and credit limits before you extend terms, so you know who you are trading with.
We contact your customers professionally and consistently, encouraging prompt payment while protecting the relationship.
A clear view of who owes what and for how long, so problems are spotted early rather than at year end.
Fewer late payments and a steadier bank balance, giving you room to plan, invest and grow.
HOW IT WORKS
We set up the system, keep it running and pick up the phone when it’s needed. You reduce late payments, improve cash flow and stop spending your evenings chasing invoices.
LET'S TALK
Book a free, no-obligation 30-minute consultation. We’ll look at your current invoicing and debtor position and show you how we’d tighten it up.
Credit control is the process of making sure your customers pay what they owe, on time. It covers how you invoice, the payment terms you set, the checks you run before offering credit and how you follow up when a payment is late. Done well, it protects your cash flow without upsetting good customers.
Yes, if you would like us to. We contact customers on your behalf by email and phone, professionally and consistently, and always in a tone that suits your business. We agree the approach with you first, including which customers you would prefer to handle yourself.
Not when it is done well. Clear terms, timely reminders and a polite, consistent approach usually improve relationships, because customers know what to expect. Most late payment is down to disorganisation rather than unwillingness, and a friendly nudge is often all it takes.
Yes. We set up automated reminders and invoicing workflows in QuickBooks and Xero, so reminders go out at the right time without anyone having to remember. We also tidy up templates and payment details so customers can pay quickly.
Yes. Before you extend credit to a new customer we can carry out sensible checks and suggest appropriate credit limits and terms, so you know who you are trading with before you are owed money.
We escalate in stages, with firmer reminders and a formal letter before action where appropriate. Businesses can also claim statutory interest and compensation on late commercial payments. If a debt needs to go further we will explain your options clearly so you can decide on the next step.